Question 1

How does QuickFixes work?

Accepted Answer

Post a job with your name, phone, and location — no account needed. Nearby providers who match your job receive an alert, respond if they are available, and you choose one provider. Your contact details are only shared with the provider you select. Payment is arranged directly between you and the provider — not inside QuickFixes.

Question 2

Does QuickFixes take payment from customers?

Accepted Answer

No. QuickFixes is not an escrow, wallet, or checkout platform. Customers and providers arrange payment directly outside the app. QuickFixes only charges providers a monthly subscription for listing and job alerts.

Question 3

How do I find a plumber near me?

Accepted Answer

Post a plumbing job on QuickFixes with your suburb or share your location. Available plumbers in your area who subscribe to QuickFixes are notified and can respond quickly. You compare responses, ratings, and verification, then choose a provider.

Question 4

Can I use QuickFixes in Cape Town?

Accepted Answer

Yes. QuickFixes is built for South African local services, starting with Cape Town and surrounding areas such as Fish Hoek, Muizenberg, Noordhoek, and the Southern Suburbs. Enter your suburb when posting a job if you prefer not to share GPS.

Question 5

How do providers get jobs on QuickFixes?

Accepted Answer

Providers create a profile, choose service categories and a service radius, and set status to Available. When a matching job is posted nearby, they receive a push notification and can tap I'm available. The customer sees responders and selects one provider.

Question 6

Do providers pay to use QuickFixes?

Accepted Answer

Yes. Providers pay a monthly QuickFixes Provider Plan subscription (R149/month after a 30-day free trial) for listing, job alerts, and the ability to respond. QuickFixes does not take a cut of job payments.

Question 7

Is QuickFixes an app?

Accepted Answer

QuickFixes is a mobile-first progressive web app (PWA). You can use it in your browser or install it on your phone for a full-screen app experience with job alerts.

Question 8

How do I install QuickFixes on my phone?

Accepted Answer

On Android Chrome, tap Install App when prompted or use the browser menu. On iPhone Safari, tap Share, then Add to Home Screen. QuickFixes works like a native app once installed.

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